This privacy policy establishes how personal data will be managed on this website. It is essential that you read and accept it before continuing to browse.
This website complies with the requirements of Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, and Regulation (EU) 2016/679 of the European Parliament and the Council, General Data Protection Regulation (GDPR). It also complies with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE or LSSI).
This privacy policy may change due to legislative requirements or self-regulation, so users are advised to visit it periodically. It will apply in the event that users fill out a contact form where personal data is collected.
Data Protection Officer Identification
- Responsible Entity: Ecograss Cesped Artificial S.L.
- Trade Name: Ecograss
- NIF/CIF: B76575356
- Address: Avda. Marítima 27, 38530 – Candelaria, Santa Cruz de Tenerife
- Email: info@ecograss.es
- Activity: Installation and maintenance of artificial grass.
For the purposes of the aforementioned General Data Protection Regulation, personal data sent through the website forms will be processed under the category of “website users and subscribers.”
To process our users' data, we implement all the technical and organizational security measures established by current legislation.
Principles Applied to Your Personal Information
When processing your personal data, we apply the following principles in accordance with the requirements of the new European data protection regulation:
- Principle of lawfulness, fairness, and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes, which we will inform you about with absolute transparency.
- Principle of data minimization: We will only request strictly necessary data for the purposes for which they are required, keeping the minimum possible.
- Principle of limitation of the storage period: The data will be kept no longer than necessary for the purposes of processing. Depending on the purpose, we will inform you of the corresponding retention period. In the case of subscriptions, we will periodically review our lists and delete inactive records after a considerable period.
- Principle of integrity and confidentiality: Your data will be processed in a way that ensures adequate security and guarantees confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users' data by third parties.
How We Obtain Your Data
The personal data we process at Ecograss Cesped Artificial S.L. comes from:
- Contact form
Your Rights
Any person has the right to obtain confirmation as to whether Ecograss Cesped Artificial S.L. is processing their personal data or not.
Interested parties have the right to:
- Request access to personal data concerning them
- Request its rectification or deletion
- Request the limitation of its processing
- Object to the processing
- Request data portability
Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case it will only be retained for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. Ecograss Cesped Artificial S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As an interested party, you have the right to receive the personal data that concerns you, that you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit it to another controller when:
- The processing is based on consent.
- The data has been provided by the interested party.
- The processing is carried out by automated means.
By exercising your right to data portability, you have the right to have personal data transmitted directly from one controller to another when technically feasible.
Interested parties also have the right to effective judicial protection and to file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of their personal data violates the Regulation.
Purpose of Personal Data Processing
When a user connects to this website, for example, to comment on a post, send an inquiry, or subscribe to the newsletter, they are providing personal information for which Ecograss Cesped Artificial S.L. is responsible. This information may include personal data such as IP address, name, physical address, email address, phone number, and other details. By providing this information, the user consents to their data being collected, used, managed, and stored by Ecograss.es, only as described in the terms of use and this Privacy Policy.
At Ecograss Cesped Artificial S.L., different personal data collection systems are in place, and the data provided by interested parties is processed for the following purposes for each collection system or form:
- Contact form: We request the following personal data: name, email, and phone number. We may use this data to respond to your request and address any inquiries, doubts, or comments you may have regarding the information on the website, the services we provide, the processing of your personal data, or any other inquiries you may have.
There are other purposes for which we process your personal data:
- To ensure compliance with the terms of use and applicable law. This may include developing tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
- To support and improve the services offered on this website.
- Other non-identifying data is also collected through some cookies that are downloaded to the user's computer when browsing this website, as detailed in the cookie policy.
- To manage social networks. Ecograss Cesped Artificial S.L. may have a presence on social networks. The data processing carried out on people who become followers of our official social media pages will be governed by this section, as well as by the terms of use, privacy policies, and access regulations belonging to the respective social network and previously accepted by the user. Ecograss Cesped Artificial S.L. will process the data for the purposes of properly managing its presence on the social network, informing about activities, courses, or services, and for any other purpose allowed by the social network regulations. Under no circumstances will we use followers' social media profiles to send individual advertising.
Ecograss Cesped Artificial S.L. does not sell, rent, or transfer personal data that can identify the user to third parties, nor will it do so in the future without prior consent. However, in some cases, collaborations with other professionals may occur. In these cases, users' consent will be required, informing them about the collaborator's identity and the purpose of the collaboration. This will always be done under strict security standards.
How Long We Keep Your Data
The personal data provided will be retained:
- As long as the business relationship is maintained.
- Until the interested party requests its deletion.
- For a period of 1 year from the last confirmation of interest.
Data Security
Ecograss Cesped Artificial S.L. is committed to using and processing users' personal data while respecting their confidentiality and using it according to its purpose. It also complies with its obligation to safeguard the data and takes all necessary measures to prevent alteration, loss, unauthorized processing, or access, in accordance with current data protection regulations.
Ecograss Cesped Artificial S.L. cannot guarantee the absolute invulnerability of the Internet and, therefore, the potential violation of data through fraudulent access by third parties.
Regarding processing confidentiality, Ecograss Cesped Artificial S.L. ensures that any person authorized to process data (including staff, collaborators, and providers) will be under an appropriate obligation of confidentiality (whether contractual or legal).
In the event of a security incident, upon becoming aware of it, Ecograss Cesped Artificial S.L. must notify its users or clients without undue delay and provide timely information related to the security incident as it becomes known or upon reasonable request by the user or client.
Accuracy of Data
As a user, you are solely responsible for the accuracy and correctness of the data you submit to ecograss.es, exempting Ecograss Cesped Artificial S.L. from any liability in this regard.
Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided and undertake to keep it properly updated. The user agrees to provide complete and correct information in the contact or subscription form.
Personal Data Published on the Website
The Data Protection Officer informs that personal data published on this website cannot be freely processed or reproduced by third-party users of the site, even when referencing their origin, unless prior authorization and informed consent have been obtained from the concerned party. Users are reminded that the Internet is not a publicly accessible source and, therefore, cannot be used as a source of information for collecting data for advertising or commercial purposes.
Acceptance and Consent
The user declares having been informed about the conditions regarding the protection of personal data, accepting and consenting to the processing of such data by Ecograss Cesped Artificial S.L. in the manner and for the purposes stated in this Privacy Policy.
Updates to the Privacy Policy
Ecograss Cesped Artificial S.L. reserves the right to modify this policy to adapt it to legislative or jurisprudential changes. Any modification to this policy will be published and announced on the website and in the policy itself. The user should be aware that the processing of data they have provided to the data controller will be governed by the policies and conditions in force at the time the data was provided, without prejudice to the preferential application of specific legal texts, such as informational texts inserted in data collection forms and/or particular service conditions.
In any case, it is the user’s responsibility to periodically review this website’s privacy policies to always be aware of the latest version.
This privacy policy was last updated on March 6, 2025.